Online copyright registration - Upload notes

Upload advice

  1. How long does it take to upload files? 

    This will mostly depend on your Internet connection, and may also vary due to the time of day. You should also understand that uploading files is normally much slower (typically 10 times slower) than downloading, (see note about broadband speeds below).

    For a typical broadband connection, you should expect to upload a 2-3 megabytes per minute.

  1. Multiple files 

    If you have a large number of smaller files, we do suggest that you use an archiving program such as WinZip, StuffIt or Tar to convert your files to a single archive. This will decrease overall size and simplify your upload.

    For works such as websites and software applications, which often span multiple directories, this is especially important, and as this will also preserve the directory structure of the files.

  2. Power management settings 

    Ensure that any power management options you have set will not interfere with your upload. Uploading files is not recognised as activity and your computer’s power management system may take your system to standby or hibernation, if this happens, the upload will stop and cause the session to timeout.

    You can avoid this situation by ensuring that neither standby or hibernate will be entered during the upload time.

  3. Dial-up connections 

    If you are on a dial-up connection, it is best to start uploading soon after you dial up, as some providers have a time limit on connections.

  4. Audio Files 

    If you are uploading audio files, there is an audio files advice page with tips for uploading these types of files.

Notes about uploading larger files

Our systems have a 2GB (2048MB) limit per file as uploads over 2GB are beyond the capabilities of current Internet browsers. Please note that this is per file limit only, and registrations containing data over 2GB can be achieved by uploading several files within a single registration.

We have checked the performance of various browsers and all web browsers we tested failed to upload files larger than 2GB, though most could upload up to that size. The table below shows the apparent limits of each of these browsers. Please do not attempt to upload files greater than the indicated maximum for your browser, as attempts to upload larger files will fail.

Some browsers will take a long time to start the upload, and many browsers appear to cache the data before transmission. As a result you may experience a significant decrease in the performance of your system during large uploads.

At these larger sizes, uploads are likely to take some considerable time, (i.e. several hours), to monitor progress, you may want to check your network activity to see how much data your computer is sending.

If you have files which are above 2GB you should split your files into smaller chunks before uploading (perhaps using an archiving program like WinRar or Rar or the Split utility on Unix systems).

As mentioned below most Internet links are ‘asymmetric’ and have limited upload capacity; typically about 1 to 2MB per minute. If you have a large amount of data (i.e. 500MB and over) to submit, then unless you have a T1 link (or similar) you may find it easier to submit your work on a DVD or Blu-ray disc with a postal application form.

Additional confirmation of upload

  1. What is a MD5 hash and how can I use it? 

    A MD5 hash is a 32 digit hexadecimal number. It is calculated by reading the contents of a file and passing it through an algorithm that outputs a single number. Should the contents/size of the file be different the number will change. By calculating the MD5 on the file you uploaded and comparing it against our reported MD5s you can be confident that your file was uploaded completely and is not corrupted.

    We must stress however, that due to the design of our systems and the design of the underlying network protocols used there is no need to check that the files have been correctly uploaded. We supply the MD5 hash as a service to those who wish to have an additional check for peace of mind, but this really isn’t necessary.

  1. Checking MD5s on Microsoft Windows 

    There are a number of programs to calculate MD5 hashes on MS Windows. We cannot provide support or advice for any of these programs. However, we do recommend WinMD5Free, which provides an easy to use interface and handy comparison utility to avoid having to compare two MD5s manually.

  2. Checking MD5s on Unix/Linux 

    Launch a terminal and from the command line type in:

    md5sum -b filename

    where filename is the name of the file to be examined.

  3. Checking MD5s on Mac OSX 

    Launch a terminal and from the command line type in:

    md5 filename

    where filename is the name of the file to be examined.

Your security

  1. Security of payment details

    Card details are sent to our payment service providers over highly secure 256bit encrypted direct connections. Card details are not held locally with the UK Copyright Service, and are never stored or transmitted in a unencrypted format. Our payment service providers are also regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards.

  2. Upload security

    When you upload files, you are uploading directly to our servers over an 256bit encrypted, secure connection, so the security and integrity of the files you transmit is assured.

  3. Security of other data and information

    All data you enter is transmitted over a 256bit encrypted, secure connection, that directly connects your computer to and one of our servers.

    Our servers are self hosted, so we do not rely on any third party to store or transmit your personal data. This provides absolute security for the data you transfer, and ensures that only authorised personnel have access to your data after upload.

A note about cable/ADSL broadband speeds

Your Internet provider will typically quote figures like 8Mbps when they are selling their product. This does not mean that you can upload at that speed. Most domestic and commercial broadband users will have an asymmetric link, (the ‘A‘ in ADSL stands for ‘asymmetric’), with the download speed being much faster than the upload speed. In our experience, a typical 8Mbs broadband connection tends to have an upload speed of between 400 and 800 kilobits per second (800 kilobits = 100 kilobytes).

Browser comparison chart.

Verdict

Browser

O/S

Maximum successful upload

Comments

Pass up to 2GBSafari 5.1.7Windows XP1.99GBNo issues
Pass up to 2GBInternet Explorer 10Windows 71.99GB
Pass up to 2GBGoogle Chrome 29Windows XP1.99GB
Pass up to 2GBFirefox 24Windows XP1.99GB
Pass up to 2GBInternet Explorer 7Windows XP1.99GBThe browser appears to ‘hang’ (stop responding) while uploading, but it is actually sending data.
Pass up to 2GBFirefox 2.0.0.1Windows XP1.99GBDuring failed uploads simply states ‘uploading please wait’, but never actually sends data.
Pass up to 2GBOpera 9.1Windows XP1.99GBPauses before large upload (possibly caching data).
Pass up to 2GBCamino 1.0.3Mac OSX1.99GBDuring failed uploads simply states ‘uploading please wait’, but never actually sends data.
Pass up to 2GBInternet Explorer 6Windows XP1.99GBOn failure, shows browser’s default time out error.
Pass up to 2GBFirefox 1.0.2Windows XP1.99GBDuring failed uploads Firefox states ‘uploading please wait’, but never actually sends any data.
Pass up to 2GBMozilla 1.8a1Windows XP1.99GBFor files over 2GB it states ‘uploading please wait’ but sends no data.
Pass up to 2GBOpera 7.54Windows XP1.99GBProgress indicator built into browser.
Pass up to 2GBCamino 0.8.1Mac OSX1.99GBFast, seems to launches straight into upload without needing to cache. For files over 2GB it states ‘uploading please wait’ but sends no data.
Performed badly on upload testsSafari 1.1Mac OSX1GBVery slow for uploads, appears to write a copy of the data to disc before it attempts to upload. Will upload slightly over 1GB, but fails around 1.06GB)
Pass up to 2GBGalion 1.3.7Linux1.99GB 
Performed badly on upload testsKonqueror 3.1.4Linux400MBVery slow for uploads, appears to cache data, then asks user to confirm again before sending. On upload failure it falsely claims that the connection is broken.
Pass up to 2GBMozilla 1.4Linux1.99GB 
Pass up to 2GBOpera 7.11Linux1.99GBProgress indicator built into browser.