We have tried to make our online registration systems as straightforward as possible, but we understand that it can seem daunting at first. If you have never updated a registration online before, this guide is intended to help you through the process.
This guide is intended to be read as you go through the process, so you may want to print this page so you can refer to it as you go through the update process.
Step by step guide to updating your registration online
Before you start
During the update you will be required to upload any files that you wish to add to your registration. Ensure that you have a copy of the files on your computer before you start. Also, if your work contains large files, have a lot of files to upload or have a slow Internet connection, you should also read our upload information page for advice.
When you are ready simply go to https://secure.copyrightservice.co.uk/account/update_reg_online and press the ‘Proceed to Online Registration Update’ button at the bottom of the page. The following explains the pages you will see and how to complete them.
Step 1: Your details
In step 1 you are asked to enter your contact details and agree to the terms of service.
When you have completed the form, please press the ‘Proceed to next step’ button at the bottom of the screen to proceed to step 2.
Step 2: Identify your work and upload files
In Step 2 you first enter the following information about the work you want to update.
On this page, you can order paper certificates and sheets of registered notice labels if you require them by simply entering the quantity in the spaces provided.
Press ‘Update this work’ when you are ready to continue.
Now you are ready to upload any files you want to be included in the update.
To upload files
- Press the ‘Browse...’ / ‘Choose file’button.
- Select the file you want to upload and press ‘open’ or ‘ok’ (what is displayed will depend on your computer’s operating system).
- Press the ‘Upload’ button.
- On most browsers a progress meter will be displayed during upload (for older browsers the screen will simply display ‘Uploading please wait...’).
- Once the file is uploaded, it will appear on screen in the ‘Files included in work’ section.
Repeat this for all files you wish to upload.
If there is another work that you want to update, simply press the ‘Show’ button in the section marked ‘Add another work’ to reveal an extra section of the form and repeat step 2 for that work.
Press the ‘Proceed to next step’ button at the bottom of the screen when you are ready to proceed to step 3.
Step 3: Confirm details
On this screen, you simply check that all the details are correct.
It will show your contact details, the work details and list all the files uploaded and their file sizes. If you need to correct anything, use the ‘Back’ button to go back to an earlier step.
If everything looks OK, press ‘Proceed to next step’ to proceed to step 4.
Step 4: Payment
On this screen you can see the registration details and total price of the registration.
Simply enter your payment card details and press the ‘Make Payment’ button at the bottom of the screen to make payment and complete the registration update.
The work you uploaded is protected as soon as the payment is authorised.
Your update has now been registered
On the screen you will see a confirmation page, including a transaction reference.
An email confirming the transaction will be sent to your email address. If the cardholder email address is different to the account holder’s, the cardholder will also be sent a receipt for the transaction by email.
Once one of our registration administrators has finalised processing, you will receive a further email containing your updated certificate and invoice/receipt.
- How much will the update cost?
The current charge for updates via our online upload facility is £19.50 per work.
You are also be able to order paper certificates at £2.00 each or sheets of registration labels at £2.00 each if required.
All charges are in UK Pounds Sterling (GBP). All charges include VAT.
- Do I upload the entire work again, or just the new/changed files?
This will depend on how the changed files affect the work as a whole. Normally, it is only necessary to upload files that have changed, or new files, but if it is a major change that affects the structure of the work, it makes more sense to upload a fresh version of the whole work.
A new chapter to a book (stored as a separate file), a new song on an album (or remix of existing song), etc. - You only need to upload the new files
A website/software change that affects multiple files and directories across the project - It is normally wisest to submit an entire new version of the work.
- What is a ‘Schedule Of Revision’?
This is simply an extra document that accompanies the registration certificate and lists the dates, descriptions and reference numbers of all updates to the work.
- Is uploading secure?
Yes. When you upload your files, it is over a highly encrypted channel (https) that directly connects your computer to one of our servers. Our servers are self hosted, so we do not rely on any third party to store or transmit your personal data.
- Can I be sure my payment details are safe?
Yes. Card details are sent to our payment service providers over highly secure 256bit encrypted direct connections. Card details are not held locally with the UK Copyright Service, and are never stored or transmitted in a unencrypted format. Our payment service providers are also regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards.
- How long will it take to upload files?
This will mostly depend on your Internet connection.
As a rule uploading files is much slower than downloading. For a typical broadband connection, uploads normally take around one minute per megabyte.
Proceed to online registration update form.